BSH Customer Service About Us


	Customers around the world trust Bosch, Siemens, Gaggenau and Neff appliances. Our products deliver specific benefits and combine outstanding design, excellent quality and unmatched ease of use. To support these leading brands, we have built an international customer service organisation worthy of the trust our customers have in us.

	Arriving prepared
	Our customers time is valuable, so we react quickly. Our technical team analyses repairs in advance, ordering the correct replacement spare parts. We deliver direct to the engineers van during the night, so they are fully equipped the very next day to get your appliance back in working order.


		Unmatched expertise
		Our team of 260* engineers are based locally around the country. Each benefit from 400 hours of training before they go on the road - and we keep them up to date with regular specialist courses. This gives them a level of expertise and skills that only the manufacturer can provide.

		Ongoing support
		Trust in our brand is strengthened by our standards of customer service. Further support is given through our product advice department and sales of replacement spares parts and accessories. All parts are original brand parts, and we always aim to keep these available for at least ten years. These services combine together to create a customer experience worthy of our brands. BSH Customer Service Grand Union House Old Wolverton Road Milton Keynes MK12 5PT Registered number: 1844007 (England) VAT number: 531042595

		Email us.
		Career opportunities.

Home about us

Home about us

* In some more remote areas approved Service Partners may be assigned to complete the repair.

© BSH Home Appliances Ltd 2009